Free Returns

We offer 30-day, hassle-free returns on every order, including custom-fit products. If you’re not completely satisfied, or simply changed your mind, contact our support team within 30 days of delivery and we’ll take care of the rest.

Every return initiated within 30 days of delivery includes a free prepaid return shipping label, with no restocking fees, as long as it follows the simple return conditions below. Our team is also happy to help with fit questions, installation guidance, or exchanges so you end up with the right product for your vehicle.

Returned With Care, Received by Experts

Every Coverland product is inspected by an expert on its way to you and again on its way back. When a return reaches our California hub, our Care Experts examine each item, study why it came back, and feed what they learn into improving the product. (You can see how this works in the short video on this page.)

This is also better for the planet. When items come back complete, clean, and in proper packaging, more of them can be carefully restored and given a second life instead of being thrown away. Returning with care helps us cut waste so please follow the simple conditions below.

How to Return So You Get a Full Refund

To keep returns free and fully refundable, please make sure all four of the following are true. These protect every customer and let us responsibly restock returned items.

1. Use the original box or a correctly sized box. Please return items in the original box whenever possible. If it’s damaged or unavailable, use a box that does not exceed the size for your product (see the size guide below).

   Why it matters: an oversized or wrong-size box can damage the contents in transit. For seat covers, car covers, and floor mats, returns sent in a box larger than the maximum size shown below will have a $30 shipping charge deducted from the refund.

2. Send back the right item. The item you return must be the exact item you ordered. We’re unable to refund returns where a different, substituted, or incorrect product is sent in place of the original.

3. Include every component. Please return all pieces that came in the box — covers, headrest and armrest pieces, clips, straps, hooks, buckles, bags, and accessories. Missing components make a set unsellable, so incomplete returns can’t be fully refunded.

4. Return it in resalable, unused condition. Items should be clean and free of stains, odor, pet hair, or signs of installation or use. Pack them as carefully as we shipped them to you.

Return Box Size Guide

Use your original box, or any box no larger than the size shown for your product:

Steering Wheel Covers — Shipping & Refunds

Steering wheel covers follow the same 30-day return conditions above, with one difference in how shipping is handled:

1. Refund amount. You’ll be refunded the product subtotal plus tax. The original $10 shipping fee is non-refundable, as it covers the one-time cost of delivering your order, and will be deducted from the refund.

2. Defective, damaged, or wrong item. If the cover arrives defective or damaged, or the wrong product was shipped, you’ll receive a full refund including the original $10 shipping fee.

Replacements

3. Within 30 days. Send us a photo of the defect, damage, or incorrect item. Once verified, we’ll ship a new cover at no charge — any defect, damage, or incorrect item is our responsibility, and there’s no need to return the original.

4. After the return window (warranty). Past 30 days, contact us with the reason and a photo of the issue. If it’s our responsibility, the replacement is handled as a warranty claim, with a $10 shipping fee required.

Free Exchanges

To exchange an item, contact our Customer Service team directly at(800) 799-5165. We’ll check availability of your replacement and explain the steps. Exchangeable merchandise can be mailed to the address above using the same return conditions, with no additional fees. Once we receive your original item, your replacement typically arrives within 2–3 business days.

Return Instructions & Refund Timing

All return labels are emailed as a PDF; the carrier will be FedEx or UPS unless otherwise stated. Please allow 1–2 billing cycles for refunds to appear on your credit card statement.

International & Non-Mainland U.S. Orders

Alaska, Hawaii, and U.S. Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands): returns are accepted within 30 days of delivery. Customers are responsible for return shipping costs. The return conditions above still apply.

All other international destinations: returns are not accepted.